We’re hiring – Partnership Co-ordinator

We are looking for a Partnership Co-ordinator to join the expanding team at oneHR.

Salary: Determined upon experience

Location: Hybrid working (Liverpool Head Office)

Directly responsible to: Partnership Manager

Summary of Partnership Co-ordinator role

The successful candidate will join an expanding partnership team to deliver exceptional client support to our partners.

oneHR delivers world class support to all clients and partners.  oneHR has grown significantly through its partnership channel and as such needs to ensure that each HR/H&S partner has a dedicated member of the team to support them and their clients that use oneHR. 

No previous experience is required, however, it is vital that the role holder is passionate about technology and making a difference. The vacancy is for a full-time position; however, we are happy to consider part-time positions. This could be suitable for final-year students looking for part-time work whilst still at university, with the opportunity to move to full-time after finishing their degree.

Opportunity

This is a unique opportunity to advance your career, with no previous experience required, and positively contribute to oneHR’s future growth and success.

Responsibilities of Partnership Co-ordinator

• To work with all of our HR and H&S partners across the UK, supporting them to onboard their clients and be their point of contact.
• Schedule monthly meetings with partners to discuss their portfolio and identify any training needs/ feature updates etc.
• Schedule quarterly meetings with Tier 1 clients and regularly evaluate and support their usage of oneHR/oneSAFE.
• Work alongside the marketing co-ordinator to ensure world class resources are available at all times for partners and their end users (clients).
• Regular completion of competitor analysis and feedback to development team/influence development roadmap.
• Weekly review of user journey and feedback to development team.
• Support during busy times on the help desk.
• Confidently provide demos to partners/clients online.
• To maintain oneHR’s client database (via CRM system), updating it on a daily basis to reflect partner activity and all communication with clients and prospective clients.
• To meet Key Performance Indicators (KPIs) as agreed with Management.
• To act as the Company’s ambassador and represent its best interests at all times.

Qualifications, skills and experience

• Personable, confident, self-starting and well-organised.
• No experience within HRIS is required as thorough training will be provided, however a passion for tech is a must.
• Education to degree level (or equivalent), while not essential, is preferred.
• Must be computer literate; a good working knowledge of MS Office is essential.
• Good communicator internally and externally.
• Fluent written and verbal English language skills are essential along with good listening skills.

This role will be a rewarding and exciting customer-facing role. You will be contributing to the Company’s success as part of a dynamic, professional team with the opportunity to develop your own career in a growing business.

This job description is not intended to be either prescriptive or exhaustive.  It is issued as a framework to outline the main areas of responsibility at the time of writing.  As a term of your employment, you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation.

In addition to the above, all staff are required to:

• Adhere to all policies and procedures, including Equal Opportunities and Health and Safety.
• Respect confidentiality: all confidential information should be kept in confidence and not released to unauthorised persons.
• Undertake appropriate training and development as required.
• Participate in our performance review and development scheme.

If you would like to apply for the position of Partnership Co-ordinator, please email your CV to contact@onehrsoftware.com

Email: contact@onehrsoftware.com

Find us on Instagram: @oneHR_